Find answers to common questions or get in touch with our support team
Upload photos of your problem and describe the issue. Our AI analyzes the information and provides a detailed diagnosis with cost estimates, which helps professionals give you accurate quotes.
No, you can post jobs as a guest. However, creating an account helps you track your jobs and build a history for better service.
Most customers receive their first quote within 30 minutes, with multiple quotes typically arriving within 2-4 hours.
When you book a professional, your payment is held securely until the job is completed to your satisfaction. This protects both you and the professional.
We accept all major credit and debit cards, as well as bank transfers for larger jobs.
Yes, if the work doesn't meet the agreed standards, you can request a refund through our dispute resolution process.
All professionals undergo identity checks, credential verification, insurance validation, and background checks before joining our platform.
All work is covered by the professional's insurance. You can also contact our support team for assistance with any issues.
Yes, we use bank-level encryption and don't share your contact details with professionals until you book their services.